A DAY IN THE LIFE OF HOTEL SERVICES MANAGER

Disclaimer: I am again going to attempt to write this blog exactly as he says it to me, so that it can be his and his alone. 

"You are going to write a blog."
I am. What? Yes? what, why are you looking at me? I don't think so. Nobody wants to hear what I have to say.  (He then goes on to say some really ridiculous things about how I had an accident, just to see if I would type them.)

"Tell me about what a day looks like for the Hotel services manager"

Well we, by we I mean the regular crew and the day crew and myself meet in the laundry room every morning at 8 am for our daily devotionals. There is a jimbai (wooden hand drum) played by a day crew member, and singing. Not to brag, but it is probably the best devotions on the ship. 

After devotion, we have a departmental debriefing of what we need to do for the day. Our head housekeeper gives out housekeeping assignments and job lists of things that need to be taken care of for that day. I then go into my office, that is actually a glorified closet. I will begin to check emails and see if there are any other issues that need to be addressed, when dealing with 400 people living in a confined space what could  possibly go wrong? ( <- Please insert sarcasm here) I will discuss with the head hostess about any special events, departures, or anythings important that may be coming. We will likely be interrupted 20 times before 9 am. 

I begin my rounds of inspections for the morning. This involves numerous trips up and down every flight of stairs, multiple times, as it is inevitable I will get called away to do something else while I am doing this. I never thought I would have to explain that the wooden rolling pin was not a hammer in the crew galley. Or my wife calls to complain that someone took her laundry spot (He is so funny, but this is true it has happened and it made me so angry!) During this time I also get to walk around midship (common area of the ship) and pick up peoples dishes, and I have even picked up a tea bag that someone hid under the curtain (which is 6 feet from a trash can) because people think that I am their mother! I even tried to hang up signs that say "your mother doesn't live here, pick up after yourself" but the operations director (which is my boss, whom happens to be an incredibly fun and hilarious boss to have)felt that a sign that says "Be considerate, pick up after yourself" was a tad bit nicer. Nicer yes, effective not so much!

"tell me something you have learned since being on the ship"

Something I have learned? (sighs) Makes a "toot" sound. Please delete that! Does it have to be about something on the ship? Could it be about how so many people in the country here have no possessions, yet they have an abundance of joy, close family relationships, respect for peers and elders? True love for Christ, atleast the ones I work with. After going to someones "home" if you can call it that, I wonder how many of my day crew workers live like that. You would never know because they are always so happy and full of a love for Jesus that it almost radiates from them. I have also learned that every position, even mine is incredibly important in order for the ship to function at its best to provide the services for our patients and the people of Cameroon.
We have a really great group. The infection control nurse went around the ship and took samples to test for the cleanliness of the ship, and we got a great report! I had the privilege of giving the day shift and the nightshift an icecream party. It was great to be able to reward them for their hard work and dedication.

"what has been you favorite part of our field service so far"

(Jocelyn says- being annoying) That has been pretty fun! I have liked everything so far. The interaction with all of the people. My position has allowed me to become familiar with the ship rather quickly. Being told by one of my favorite short term workers from the UK, that "I am a round peg in a round hole" meaning I am a good fit for my position. Which helped to ease some of the doubts I have had. That's it. My least favorite part would be the drivers here in Cameroon, if you can call them drivers. We had been here two weeks, I had driven maybe a total of five times and once heading to the store for a work related purchase, a semi-truck driver flung open his door in the middle of the two lane street as I was passing. I could do nothing, and it resulted in a broken window and a lovely scratch all down the side of the manager vehicle. I was rather thankful after that it was me in the large vehicle and not a mototaxi driver ( a dirtbike that is used as a form of public transportation) as this would have take their head off.
Note the flip flop used as a mudflap.

My cultural tour was fun. It was pretty eye opening. We (a group from our onboarding) went to two different homes. One we made a type of food called miondo, that is common here by soaking a root in water, then grind it and then wrap it in banana leaves and then boil it. I was able to make a table cloth at a government run school, in which parents pay to send their children to learn how to make these to be a source of income someday. We alse were able to spend some time with a family and ask them questions. I was so astonished at their joy despite their cirmumstances.


Comments

Post a Comment

Popular posts from this blog